Job report, information and compensation (DDoS)
so, let's begin:
At about 22-30 on Sunday, DDoS started, there were no problems with it, sometimes the website and payments only went down, usually almost any defense fights off this once or twice, then literally an hour later, another DDoS started much stronger than this guy's assembly, he also did not stop bothering us.
DDoS went to everything at once: assembly, website, lk, forum, updater, playgve.fun (our service for paying paypal), some of our proxies, etc.
We quickly looked for a solution and who could help us at night, since most of the services did not respond, turned to storms (stormwall), they are always in touch 24/7, bought their most expensive protection (about 25k) and miraculously put their protection on top of ours , and also 2 of their engineers worked with us, there were a lot of problems with connecting the protection, but in the end we fought back at night and stood for a while, then they put us down for a long time.
On Monday morning we turned to variti, we have already cooperated with them many times, unfortunately they answered for a very long time and gave us protected proxies only in the afternoon, at this time we were trying to fight our own ways, after that we changed all ip / ports, everything connections and connections to gs, lk, base, lk, anti-cheat asset, etc., and in the late afternoon they tried to start, I think everyone knows the result, after we were given
6 employees Variti who dealt with our issue + me and our system administrator
if that service protects airlines, carprice and a bunch of other services on the Internet.
It was possible to solve all the problems only today by 16-00, now everything should be smooth in the game, it was a good lesson for us, for which we will now be ready.
Most likely, we have grown a little as a project and have become more interesting or interfere with someone.
Compensation:
We understand that this is not a problem for the players, so we allocate compensation for these 2 days.
Today at 00-00 (Moscow time) all players will be issued:
Complete set of PA - 48 hours
3 runes per adena + 30% (5h)
3 experience runes + 50% (5h)
You will need to pick up these items from the npc - Bonus Start in the cities of Gludio and Dion
and is also likely to be realizable and will add 200 Raid Points, 50 Epic Points and 6 Silver Coins.
(directly into inventory but with conditions, this point is controversial, you can unsubscribe your options below in the topic)
I want to thank everyone for their patience, we really tried very hard to solve this problem as quickly as possible.
I am also grateful to everyone who wrote and reassured the players on the forum, who wrote: guys, be patient, everything will be fine, we understand everything, etc.
it really warmed the soul during work when there was not much time to write or you don’t know what to write and answer on the forum.
In fact, everything will be fine online, today we are deploying campaigns, making mailings and trying to return the previous values, or maybe increase them.